Taxmann’s – Consumer Protection Law & Practice

This unique book offers concise commentary and comprehensive coverage of Consumer Protection Laws in India, encompassing Acts, Rules, Regulations, Circulars, and Notifications. Key features include a compact 275+ page commentary, a compilation of amended texts of the Consumer Protection Act, 2019, over 20 related rules and regulations, and tabular presentations of corresponding sections and enforcement dates.

Description

This unique book offers a concise commentary and comprehensive coverage of statutes (including Acts, Rules, Regulations, Circulars, and Notifications) on Consumer Protection Laws in India.

It is an invaluable resource for professionals, scholars, and anyone interested in the complexities of consumer protection laws in India.

The Present Publication is the 2024 Edition and has been amended upto 25^th June 2024. This book is authored/edited by Taxmann’s Editorial Board, with the following noteworthy features:

• [Compact Comprehensive Commentary] on the Consumer Protection Act, in 275+ Pages
• [Compilation of Amended & Updated text of the Consumer Protection Laws] which includes:
  • Consumer Protection Act, 2019
  • 20+ Rules & Regulations framed under the Consumer Protection Act 2019
  • Circulars & Notifications, and Press Releases
  • Tribunal Reforms Act, 2021
• [Tabular Presentation] of the following:
  • Tables showing sections of the Consumer Protection Act, 2019 & corresponding provisions of the Consumer Protection Act, 1986
  • Tables showing sections of the Consumer Protection Act, 1986 & corresponding provisions of the Consumer Protection Act, 2019
  • Tables showing the date of enforcement of sections of the Consumer Protection Act, 2019

The coverage of this book includes:

• Guide to Consumer Protection Act, 2019
  • Background of Consumer Protection Act, 2019
  • What is a Consumer Dispute
  • Deficiency in Service
  • Unfair Contracts and Restrictive and Unfair Trade Practices
  • Product Liability
  • Constitution of Consumer Disputes Redressal Commission
  • Procedural Aspects of Consumer Disputes Redressal Commission
  • Mediation
  • Central Consumer Protection Authority
  • Offences and Penalties
  • Consumer Protection Councils
  • Regulation of E-Commerce
  • Direct Selling and Multi-Level Marketing
  • Other Provisions of the Consumer Protection Act
• Consumer Protection Act, 2019 
• 20+ Rules & Regulation Framed under the Consumer Protection Act 2019
  • Consumer Protection (Central Consumer Protection Council) Rules, 2020
  • Consumer Protection (Consumer Disputes Redressal Commissions) Rules, 2020
  • Consumer Protection (General) Rules, 2020
  • Consumer Protection (Mediation) Rules, 2020
  • Consumer Protection (Salary, Allowances, and Conditions of Service of President and Members of the State Commission and District Commission) Model Rules, 2020
  • Consumer Protection (Qualification for Appointment, Method of Recruitment, Procedure of Appointment, Term of Office, Resignation, and Removal of the President and Members of the State Commission and District Commission) Rules, 2020
  • Consumer Protection (E-Commerce) Rules, 2020
  • Consumer Protection (Consumer Commission Procedure) Regulations, 2020
  • Consumer Protection (Administrative Control over the State Commission and the District Commission) Regulations, 2020
  • Consumer Protection (Mediation) Regulations, 2020
  • Central Consumer Protection Authority (Allocation and Transaction of Business) Regulations, 2020
  • Central Consumer Protection Authority (Annual Report) Rules, 2021
  • Central Consumer Protection Authority (Procedure for Engagement of Experts and Professionals) Regulations, 2021
  • Consumer Protection (Search and Seizure and Compounding of Offences by the Central Authority and Crediting of Penalty) Rules, 2021
  • Central Consumer Protection Authority (Form of Annual Statement of Accounts and Records) Rules, 2021
  • Consumer Protection (Direct Selling) Rules, 2021
  • Consumer Protection (Jurisdiction of the District Commission, the State Commission, and the National Commission) Rules, 2021
  • Central Consumer Protection Authority (Submission of Inquiry or Investigation by the Investigation Wing) Regulations, 2021
  • National Consumer Disputes Redressal Commission (Group’  C’ Posts) Recruitment Rules, 2022
  • Guidelines for Prevention of Misleading Advertisements and Endorsements for Misleading Advertisements, 2022
  • National Consumer Disputes Redressal Commission (Registrar) Recruitment Rules, 2023
  • National Consumer Disputes Redressal Commission (Other Terms and Conditions of Service of Officers and Employees) Rules, 2023
  • Guidelines for Prevention and Regulation of Dark Patterns, 2023
  • Central Consumer Protection Authority (Recruitment, Salary, Allowances, and Other Terms and Conditions of Service of Officers and Other Employees of Central Authority) Rules, 2024
• Circulars and Notifications
  • Notification issued under the Consumer Protection Act 2019
  • Press Releases
  • Circulars
• Tribunal Reforms Act, 2021

Taxmann’s Editorial Board

At the heart of Taxmann Publications lies the Research & Editorial Team, established from a cadre of Chartered Accountants, Company Secretaries, and Lawyers. This group, operating under the guidance of Editor-In-Chief Mr Rakesh Bhargava, is the cornerstone of Taxmann’s commitment to delivering unparalleled content accuracy and reliability.

The team’s mission is anchored in the principles of the Six Sigma methodology, with a steadfast goal of eradicating errors and upholding the highest standards of excellence in all publications and research outputs. Their rigorous content development process is informed by core guidelines, ensuring every piece of work is authoritative and insightful. These guidelines include:

• Sourcing – All statutory materials are derived exclusively from authorized and credible sources, guaranteeing the integrity of the information provided
• Current Awareness – The team prioritizes keeping readers well-informed of the latest judicial and legislative developments, ensuring content is both timely and relevant
• Analytical Insights – Special emphasis is placed on crafting analytical pieces on topical, contentious, and impactful issues, aiding readers in comprehensively understanding the nuances and implications of recent events
• Clarity and Accuracy – Taxmann pledges that every publication is thorough, precise, and articulated with clarity, serving as a reliable reference for complex subjects
• Evidence-based Referencing – Assertions and analyses are meticulously backed with references to relevant sections, circulars, notifications, or citations, enhancing the content’s credibility
• Quality and Consistency – Adherence to the golden rules of grammar, style, and consistency is non-negotiable, ensuring a seamless and engaging reading experience
• Accessibility – The choice of font and size across all print and digital mediums is dictated by legibility and consistency, making information accessible to all readers